Tim Hortons

Reviews about Tim Hortons

• 5 / 5

  By Joy Kaz
  When I lived near here I would get my timmys every morning from here. I miss it now that I've moved.
  May 17, 2017
• 2 / 5

  By Lilly M
  I do not drink Tim Hortons coffee often because is discussing, tinted stale water, but this Tim's has so far close to the best coffee and very polite customer service
  January 22, 2017
• 1 / 5

  By Marie Dodd
  I went to the restaurant around 5:30 pm, The first item i ordered was a crispy chicken Greek wrap. At first they said that the item was not available with crispy chicken. I knew this was a lie because at other restaurants I was able to order the item. When I explained this she looked back and turned to me and said okay it is available. I knew they were not out of crispy chicken because the man in front ordered a wrap with crispy chicken and he got that right away. I also ordered the new orange pineapple fruit chill. What she tried to give me was a fruit smoothie, I can not have the yogurt you carry because it hurts my stomach. When I asked again for the product she said that it was not available, but it was on the menu and it was being displayed. She tried to say that the only chills they had were the chocolate and maple ones, also the way she treated me when i tried to order this item made me feel horrible and a little angry that she was treating me like i did not matter. Eventually another worker came to the till and fixed the mistakes, but this just shows that the training of the staff was not done properly. after my order was finished i waited for about 5 minutes. In that time I saw the one lady instead of helping the customers behind me start to fill the show case and doing other tasks. I thought that Tim Horton's was all about the customers? It took another worker from your dive thru to help the people at the front counter. This was about 5 minutes before they were helped. The nest issue is when i received my wrap i asked to make sure it had crispy chicken and the staff had to take it back because it was the wrong chicken, even though on his screen it said crispy chicken. So this was another 3 minutes. When i received this one i left because i did not have any more time to wait. I got home and when i went to open my wrap, before i took my first bite I noticed that the lettuce was all wilted and smelled horrible. I had to remove the lettuce because I would never eat that.
  
  I understand the stress of the job as I am a trainer at another Tim Horton's location, but the service and the way she treated me made me feel small and insignificant. But to serve lettuce in that condition is horrible and i was disgusted by this. When ever i work in that area of the business, even though it is all about the speed. I will always ask myself if I would eat that piece of produce, if my answer is no then i throw it out and in never touches the product i am making for my customer.
  January 11, 2017
• 1 / 5

  By Sal Yafai
  They don't know how to make coffee once in a while I get my coffee from there and they can't get it right it's a double double what's so hard about that and every time i go back to let them know I see others having the same problem
  November 08, 2016
• 4 / 5

  By Liam Murphy
  Friendly staff, fast service. They even remember you if you visit enough!
  July 15, 2016