Papa John's Pizza

Reviews about Papa John's Pizza

• 1 / 5

  By Chelsea MacPhail-McGee
  Extremely disappointed! Papa johns has been my go to place for a while until tonight. This evening I called to Order 4 large pizzas because my family was coming over for game night. After being told too hold on and wait numerous times and hearing what sounded like either very loud customers or staff. I repeated my order to make sure it was correct and then proceeded to tell them that one of the pizza couldn't have cheddar cheese on it because of an allergy (dad). They said okay and gave me the delivery time. When they arrived my boyfriend met them in our lobby to get the pizza, paid, left a tip and came back up stairs. When I proceeded to open all the pizzas my moms had cheddar (not a big deal) I then proceeded to open my dads pizza and it in fact had cheddar after I told them there was an allergy! I called back right away and a man seemed confused as too what I was saying so he handed me over to what I'm assuming was the manger. She then tried telling me I asked for cheddar on the two pizzas ( I didn't I clearly asked for absolutely no cheddar because of an allergy) she agreed to make a new pizza and deliver it ( causing my dad to go without eating for another 30mins) which wasnt a big deal, mistakes happen. The pizza arrived so I went down to grab it, not bringing the other pizza with me because I wasn't aware they would want it back. The delivery man gave me the correct pizza said sorry and went on his way ( not asking for the pizza that was wrong). I then went up stairs and we started to eat, half way through my meal I got a call from the lady (manger I'm guessing) asking me why I called to get a new pizza and then didn't give them the incorrect one then was accused of eating it after telling them there was an allergy ( my dad was the one with the allergy ! And the pizza was not eaten! It was untouched on my oven) i then told her that wasnt the case and that I was never asked for the old pizza back and if they wanted to come get it they could. She's proceeded to try and tell me her delivery driver asked me for the pizza and I told him I ate it. (Not the case at all!) Anyway long story short. I received extremely poor customer service tonight, was accused of lying and was bugged in middle of my dinner all because they order taker was too busy talking to others and messed up the order and because there delivery driver felt the need too lie to the (manger). I loved this location but after tonight I won't be back.
  April 18, 2017
• 1 / 5

  By Steve F
  Useless, can't order a pizza after 11. Wouldn't even answer phone at 10:30 definitely gonna order panago from here on in. Always more fresh ingredients anyway
  April 16, 2017
• 5 / 5

  By Javier Torres
  Recently moved to a new neighbourhood, before checking the nearest hospital I checked the nearest papa John's. Service is always great and taste is awesome.
  February 21, 2017
• 5 / 5

  By Hari Singh
  Like ordering from this location. Pizza has been very consistent. It's been pretty hot for majority of the time. Staff is friendly.
  September 23, 2016
• 4 / 5

  By James B
  Great pizza place. No sitting area but great food!
  August 16, 2016